Terms and conditions

Terms of Sale:

  1. All public prices are inclusive of VAT and do not include any taxes, duties and taxes applicable in the country of destination of the products and / or services where this is different from Italy. These costs, which vary from country to country, are borne by the customer, who is responsible for checking the amount with the competent customs authorities.
  2. The shipment will always be accounted for with a regular receipt or invoice and unless otherwise indicated by the customer, it will be sent by email.
  3. The cost of transport In Italy for orders under 20 kg of € 10, while it is always free for orders over 20 kg .
  4. The delivery of the goods is normally 2-4 working days from the time of purchase with Express Courier . If there are delays you will be promptly notified.
  5. For the delivery of the goods, the presence of the customer or his representative is required at the address of the recipient indicated in the order. Upon delivery of the goods by the courier, the customer is required to check that the number of packages delivered corresponds to what is indicated in the transport document and that the package is intact or unaltered. Any damage to the package and / or the Products or the mismatch in the number of packages must be immediately contested by means of a written control reservation on the proof of delivery of the Courier. Once the courier's document has been signed, the customer cannot make any objection regarding the external characteristics of the package delivered.
  6. CASES OF NON PRESENCE AT THE TIME OF THE COURIER'S PASSAGE: the courier makes two attempts, after the
    according to the goods, it will go into storage for a period of eight days.
  7. The prices shown on the site are subject to possible changes and / or modifications by Ferruccio Iannarilli, owner of the sites www.olioeolive.it - www.succodioliva.it - www.1if.it without any obligation to give notice to the customer.
  8. To sales contracts concluded before the publication of the aforementioned amendments, but still in progress,
    The prices in force at the time of receiving the order will apply.

These General Conditions are governed by Italian law as well as each Sales Contract and subject to Italian jurisdiction. Any controversy relating to the General Conditions or to the sales contracts will be devolved to the exclusive jurisdiction of the Court of Terni (TR), without prejudice to the applicability of the mandatory rules of law placed to protect Consumers.

For your complaints:

e-mail: info@olioeolive.it.it
Telephone: +39 0744432150

Ferruccio Iannarilli, is not equally responsible for the contents of the sites present through reporting links within the sites managed by him. Ferruccio Iannarilli apologizes for any spelling, typing or translation errors and relieves himself of any responsibility for moral or material damage deriving from them.

Defective goods / damaged shipping.

In the case of defective goods:

  • If the purchased product has defects, the customer has the right to replace the product. The organic farm Ferruccio Iannarilli has customer satisfaction as its priority . If you have problems of this kind, please send us an email at info@olioeolive.it, we will contact you personally as soon as possible to ascertain the defect of the products.

In the case of damaged shipping:

If you receive parcels from Conforti Food Passion visibly damaged by the courier, (broken packaging) you can do as follows:

  • If it is a matter of several packages, reject the damaged package to the sender by signing the courier's note " With reserve ". We will then take care of returning the damaged package and returning it to you.
  • If, on the other hand, it is a one-piece shipment, reject the shipment to the sender and as before we will take care of the return and restoration of the shipment.

In the event of exhaustion of the broken product, you will be contacted for a possible replacement if you do not find any replacement products in our catalog, the organic agricultural company Ferruccio Iannarilli, will return the sums paid to you. Any shipping costs for returning the damaged package to the sender and returning the new one are entirely at our expense.

Organic farm
Ferruccio Iannarilli